Rooms and Rates
Does my room reservation require any guarantee?
... Yes it does. All room reservations require a credit card guarantee ...
Do your rooms have Wi-Fi?
... Yes, free Wi-Fi is available in all rooms and throughout the resort ...
What room types do you have?
... We have 193 guest rooms which are spread across three wings. Here are the details:
||Roll Away Extra Bed
|Superior Garden Wing
||King or Twin
|Thai Village Wing
|Deluxe Thai Village
||King or Hollywood Twin
|Deluxe Pool View
||King or Hollywood Twin
|Deluxe Family Duplex
||King and Twin
|Two Bedroom Family Suite Pool View
||King and Twin
|Grand Deluxe Ocean View
|Junior Suite Beach Wing
|Junior Ocean View Suite
|Two Bedroom Family Suite Beach Wing
||King and Twin
Is there wheelchair access to the rooms?
... Yes, our guest rooms on the ground floor are wheelchair accessible ...
Are safety deposit boxes available at the resort?
... Every guest room has a laptop-sized safe ...
Do you have non-smoking rooms?
... Yes, all guest rooms are non-smoking ...
Do you have hair-dryers in the rooms?
... Hair-dryers are available in every guest room ...
What proof of identification do I need to provide at check-in?
... Your passport or Identification Card if you are a Thai national, and your booking confirmation number. You may also be asked to present the credit card that was used to secure your reservation. ...
What if someone else booked for me and won't be joining on the trip?
... A photocopy of the credit card with the cardholder's signature and authorisation can be presented. ...
Travelling with Children
What facilities are available for children?
... We have a Kids Club ...
Are baby cots available?
... Baby cots are available on request ...
Are high chairs available your restaurants?
... Yes, they are ...
Are baby-sitting services available?
... Baby-sitting services are available at our resort with extra charge ...
Where is breakfast served?
... Breakfast is served at Amaya Food Gallery in the Beach Wing ...
What restaurants do you have at Amari Koh Samui?
... Prego Italian Restaurant
Serves Italian seafood dishes and offers a fine selection of wines (Open: 12:00 – 24:00)
Amaya Food Gallery
Signature all-day dining restaurant with live cooking stations (Open: 06:30 – 23:00)
Poolside snack and creative cocktails with amazing views of the ocean (Open: 10:00 – 23:00)
Offers refreshing beverages and freshly baked pastries (Open: 09:00 – 22:00)
What time is room service available from?
... 06:30 - 23:00 ...
Are vegetarian dishes available in the restaurants?
... Yes, vegetarian dishes are served at Prego Italian Restaurant, Amaya Food Gallery and Amaya Café ...
Do you have a children’s menu?
... Yes, we offer special menus for our youngest guests ...
Facilities and Services
Is there a swimming pool in the hotel?
... There are two free-form swimming pools which are located in the Thai Village and Beach Wing ...
Do you have a fitness centre at Amari Koh Samui?
... Yes, you can work out at our FIT Centre ...
How do I get to the facilities from the Thai Village or Garden Wing?
... Our facilities are at our Beach Wing, which can be reached by crossing Chawaeng Beach Road ...
Is there anywhere that I can wait if I arrive early or have a late flight back?
... The Voyager Lounge is available for you and features excellent facilities including complimentary use of showers, lockers to store hand luggage and free Wi-Fi ...
How can I get to the different wings?
... All wings are within walking distance. Please note that we also offer a golf cart service to help you get around ...
Do you have a tour desk where I can book excursions?
... We do not have a dedicated tour desk however we can help you arrange a variety of excursions including snorkelling, elephant trekking, fishing or day trips to the Angthong National Marine Park ...
What are the local attractions?
... The local attractions we recommend include Angthong National Marine Park, Wat Plai Laem (Legend of the Seas Excursion Temple) and the Magic Buddha Garden ...
How can I get to nearby islands?
... There are two main ways. The first is from Mae Nam Pier which is 30 minutes from our resort and the second from Nathon Pier which is less than an hour away ...
Where can I shop in Koh Samui?
... Central Festival Samui, Chawaeng Walking Street, Lamai Night Market and Bophut Walking Street are all recommended shopping areas in Samui ...
General Resort Information
What are the standard check-in and check-out times of the hotel?
... The standard check-in time is 14:00 and check-out is at 12:00 ...
How long does it take from the airport to the resort?
... There are 2 airports:
|Samui International Airport
||Car hire / Taxi / Bus
|Surat Thani International Airport
||Taxi / Bus to Don Sak Pier
Ferry to Nathon Pier
||3 hours 45 minutes
|Mae Nam Pier
Are there any disabled facilities at Amari Koh Samui?
... All public areas at our hotel are wheelchair accessible ...
Do you have medical services available?
... Yes, we have an on-call doctor and first aid ...
Do you have laundry services?
... Laundry services are available with an extra cost ...
What is your local currency?
... The local currency is Thai Baht ...
What voltage do you use in Thailand?
... It’s 220V. We also provide adapters which are available on request ...
Is it safe to drink tap water in Thailand?
... The tap water in Thailand is not potable but complimentary drinking water is provided in all guest rooms ...
Do you have a pet policy?
... Regrettably, pets are not allowed at Amari Koh Samui ...
Do you have parking?
... Yes, we do ...